Frequently Asked Questions
Find answers to common questions about our loan products, application process, and more.
General Questions
DhanRishi is a digital lending platform that connects borrowers with RBI-registered NBFCs. We provide a seamless, transparent, and quick loan application process through our website and mobile app. Our mission is to make credit accessible to all segments of society with clear terms and no hidden charges.
DhanRishi is not a lender itself but a digital lending platform that facilitates loans through our NBFC partners who are registered with the Reserve Bank of India (RBI). This ensures that all lending activities comply with RBI guidelines and regulations.
Unlike traditional lenders, DhanRishi offers a completely digital loan application process that can be completed from the comfort of your home. We focus on transparency with clear terms and no hidden charges. Our technology enables faster processing and approval times, often within minutes, compared to days or weeks with traditional lenders.
Yes, we take data security very seriously. We use bank-grade 256-bit encryption to protect your personal and financial information. Our systems are ISO 27001 certified, which is the international standard for information security management. We never share your data with unauthorized third parties.
Loan Application
You can apply for a loan through our website or mobile app. The process is simple: fill out the application form, upload the required documents, complete the verification process, and receive funds in your account after approval. The entire process can be completed in minutes.
The basic documents required include your PAN card, Aadhaar card, and income proof (such as salary slips or bank statements). For salaried individuals, we require the last 3 months' salary slips and bank statements. For self-employed individuals, we need 6 months of bank statements and the latest ITR.
Our loan approval process is designed to be quick and efficient. For most customers, loans are approved within minutes after document verification. The entire process from application to disbursement typically takes less than 24 hours, provided all documentation is in order.
Yes, you can track your loan application status in real-time through our website or mobile app. You'll also receive SMS and email notifications at each stage of the process, from application submission to fund disbursement.
Loan Repayment
We offer multiple repayment options including UPI, net banking, debit card, and auto-debit mandate. You can choose the option that's most convenient for you. Payments can be made through our website, mobile app, or directly through your bank's payment channels.
Yes, you can pre-close your loan after completing a minimum tenure (usually 3 months for personal loans). A nominal pre-closure fee of 2-3% of the outstanding principal amount may apply. This gives you the flexibility to repay your loan whenever your financial situation improves.
If you miss a payment, a late payment fee will be charged, and it may affect your credit score. We recommend contacting our customer service team immediately if you anticipate any difficulty in repayment so we can work out a solution.
Yes, we send payment reminders via SMS, email, and app notifications a few days before your EMI due date. You can also set up additional reminders in the app according to your preference.
Eligibility Criteria
For personal loans, you need to be between 21-58 years of age, have a minimum monthly income of ₹18,000 (for salaried individuals), have been employed for at least 6 months in your current job, and have a credit score of 650 or above (though lower scores may be considered on a case-by-case basis).
Yes, self-employed individuals can apply for loans through DhanRishi. You'll need to provide business proof, income tax returns, and bank statements to verify your income and business stability. The minimum annual income requirement for self-employed individuals is ₹2,50,000.
We understand that many individuals may not have a credit history. In such cases, we evaluate your application based on alternative data points such as your income stability, employment history, and bank transaction patterns. We believe in giving everyone a fair chance to access credit.
While a credit score of 650 or above is preferred, we evaluate each application holistically. Factors like income stability and repayment capacity are also considered. You can still apply, and we'll assess your eligibility based on multiple parameters. However, loan terms may vary based on your risk profile.
Still have questions?
Our customer support team is available 7 days a week to help you with any questions or concerns.